Privacy Policy

Effective Date: Jan 1, 2020

SimplyPaperless ("SimplyPaperless," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

Name
Email address
Phone number
Company or organization name
Account information
Documents, files, or other information you upload while using our services

We may also automatically collect certain technical information, including:

IP address
Browser type
Device information
Operating system
Website usage information
Date and time of your visits

How We Use Your Information

We use the information we collect to:

Provide and maintain our services
Create and manage your account
Process requests and transactions
Respond to customer service inquiries
Send important account and service notifications
Improve our products and website
Protect the security and integrity of our systems
Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of our website may not function properly.

Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who assist us in operating our website, hosting our services, processing payments, or providing customer support. These providers are required to protect your information and may use it only to perform services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, users, or property.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee complete security, we strive to protect your information using industry-standard practices.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

Our website and applications may integrate with third-party services. Those services maintain their own privacy policies, and we encourage you to review them before providing personal information.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

Request access to your personal information
Correct inaccurate information
Request deletion of your personal information
Request a copy of your information
Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Effective Date. Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.

Privacy Policy Addendum

(GovTracks SMS Communications)

Mobile Information Usage

1. Information Collection

SimplyPaperless collects personal information, including mobile phone numbers, only when users voluntarily provide their information and expressly opt in to receive SMS (text) messages from our GovTracks application.

2. Purpose

We use your mobile phone number solely to send administrative notifications, account verification messages, workflow notifications, service updates, appointment reminders (if applicable), and other communications directly related to the services you have requested.

3. SMS Consent

Your consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services or using our platform.

4. Data Sharing

We do not sell, rent, or share your mobile phone number or personal information with third parties or affiliates for their marketing or promotional purposes.

No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

We may disclose information only when required by law or when necessary to provide the services you have requested (for example, through trusted service providers acting on our behalf).

5. Message Frequency and Rates

Message frequency varies depending on your account activity and notification preferences. Message and data rates may apply according to your wireless carrier's plan.

6. Opt-Out and Help

You may opt out of SMS communications at any time by replying STOP to any message.

For assistance, reply HELP to any message or contact our support team using the contact information provided on our website.