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Privacy Policy

Effective Date: Jan 1, 2020

SimplyPaperless ("SimplyPaperless," "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

Information We Collect

We may collect information that you voluntarily provide to us, including:

  • Name

  • Email address

  • Phone number

  • Company or organization name

  • Account information

  • Documents, files, or other information you upload while using our services

We may also automatically collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Operating system

  • Website usage information

  • Date and time of your visits

How We Use Your Information

We use the information we collect to:

  • Provide and maintain our services

  • Create and manage your account

  • Process requests and transactions

  • Respond to customer service inquiries

  • Send important account and service notifications

  • Improve our products and website

  • Protect the security and integrity of our systems

  • Comply with legal obligations

Cookies

Our website may use cookies and similar technologies to improve your browsing experience, remember preferences, and analyze website traffic. You may disable cookies through your browser settings; however, some features of our website may not function properly.

Information Sharing

We respect your privacy.

We do not sell, rent, or trade your personal information.

We may share your information only with trusted service providers who assist us in operating our website, hosting our services, processing payments, or providing customer support. These providers are required to protect your information and may use it only to perform services on our behalf.

We may also disclose information when required by law or when necessary to protect our legal rights, users, or property.

Data Security

We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While no system can guarantee complete security, we strive to protect your information using industry-standard practices.

Data Retention

We retain your information only as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce our agreements.

Third-Party Services

Our website and applications may integrate with third-party services. Those services maintain their own privacy policies, and we encourage you to review them before providing personal information.

Your Privacy Rights

Depending on your location and applicable law, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your personal information

  • Request a copy of your information

  • Withdraw consent where applicable

To exercise these rights, please contact us using the information below.

Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page along with the revised Effective Date. Continued use of our services after changes become effective constitutes acceptance of the updated Privacy Policy.

Contact Us

If you have any questions regarding this Privacy Policy or our privacy practices, please contact us through the contact information provided on our website.

Privacy Policy Addendum (GovTracks SMS Communications)

Mobile Information Usage

1. Information Collection

SimplyPaperless collects personal information, including mobile phone numbers, only when users explicitly opt in to receive text messages from our GovTracks application.

2. Purpose

We use your mobile phone number solely to provide timely updates, administrative notifications, verification messages, workflow notifications, and essential communications regarding your GovTracks account and services.

3. Data Sharing

We do not share, sell, or rent your mobile information with third parties for their marketing or promotional purposes.

We may share information only when required by law or as necessary to provide the specific services you have requested.

4. Message Frequency and Rates

Message frequency varies depending on your account activity and notification preferences. Message and data rates may apply according to your wireless carrier plan.

5. Opt-Out and Help

You may unsubscribe from SMS communications at any time by replying STOP to any text message.

For assistance, reply HELP or contact our support team through the contact information listed on our website.

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